What information do we collect from the people that visit our website or app?

In order to book tours, flights, comments, and browsing the website, user requires to provide personal information and Sindibad guarantees its users privacy and keeps all the provided information confidential.

Information we collect as you use our services

Provided information by the user will be accessible for the user and tourism agencies and trip advisers. Hence, we collect personal information including email address, name and contact number. User can create account without providing some information.

Tourism agencies and trip advisers must provide specific information that we can verify its accuracy and validity.

How do we use your personal information?

We collect information to provide better services to all our users. We may use such information in the following ways:

To personalize your experience on our site and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.

Additionally, we use your IP address to resolve server issues and your IP will be beneficial for collecting statistical data.

User should protect the account and password. Therefore, we suggest you keep your password and account information confidential specially while working online.

Transfer of Your Personal Information

Your information, including personal information, may be transferred to second party following special circumstances:

To help finding thieves or similar situations
Fraud and other unauthorized violations
Companies’ violations and creating unauthorized accounts related to our services

In some special occasions as provided below, your information would be transferred:

Government or governmental officials for criminal Investigation
Request from a court with legal jurisdiction
Sindibad financial and legal advisers
Implementation of special policies of Sindibad website

How do we protect your privacy?

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, cookies help us to identify the language you have visited the website in last visit so you will directly enter the website in that language. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use cookies to:

Help remember and process the items in the shopping cart.
Understand and save user's preferences for future visits.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled it will turn off some of the features that make your site experience more efficient and some of our services will not function properly.

Privacy Policy updates

We will update our privacy policies according to the latest standards and guidelines. Therefore, it is recommended that you check our policy time to time in order to have a clear understanding of our services and have pleasant experiences with Sindibad.

The updates will be sent to the users and they will be notified by the changes.

If you have any inconvenience with the website policies we suggest you do not use our website or application.

Advertising messages settings

You may unsubscribe at any time by clicking on the "Unsubscribe or Modify my subscription" link at the bottom of any email sent.

Disclaimer

You understand that it is your responsibility to ensure that you use Sindibad website and application contents safely and Sindibad is not liable or responsible for any misuse or virus attacks.

By continuing you agree to Sindibad terms of use and privacy policy. If you have any inconvenient obeying by the terms feel free to not to use our services.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the local and other international copyright laws, and is the property of Sindibad.

Delete account

We would like to bring to your attention that you have the right to delete your account and all associated personal information from the Sindbad application. Kindly be aware that once the account deletion process is completed, it will be irreversible, and any data cannot be recovered at a later time. To execute this action, you may navigate to your profile page and access the Account Settings section.