Terms & Conditions
Terms & Conditions
By using the Sindibad website you indicate your agreement to be bound by the terms and conditions. Please review these terms and conditions carefully before using our website and check for policy updates. Accordingly, your continuous use indicates your agreement to any change or update of terms.
General
Sindibad declares and exhibits the present tours. Hence, all the responsibilities and obligations about the trip, and change of schedule are on the tourism agency or trip adviser who have planned the trip.
People who do not present official and legal certification cannot advertise for tourist trips.
In the case of fraud or any violation of terms and conditions by the agency or trip advisers, travelers can report the issue to Sindibad customer service and we will stop providing service to the so called violator until the case is resolved.
Proprietary rights
All Sindibad website online services are provided solely for the purpose of enabling you to check the availability of goods or services relating to your journey, and make legitimate reservations. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above.
It is your responsibility to make sure that any content or information in the website or application will meet your need and desire. If you use this website or Sindibad application in any manner against our terms, we consider this as crime and will sue you to compensate for damages.
Meanwhile, you must not reproduce information from the Sindibad website for commercial purposes. In particular you must not copy, distribute or in any other way use or reproduce discarded content from the Sindibad website with the help of robots, other search engine technologies or through other automatic mechanisms.
Privacy
At all time we guarantee your personal information confidentiality. Meanwhile, along with terms and conditions you have agreed to the privacy policy of Sindibad.
Refund/Return Policy
Please note that we do not have a specific refund policy. Refund or return requests are handled on a case-by-case basis and must be reviewed for each individual request.
Legal Jurisdiction
Sindibad operates based on the governing jurisdiction/law of the United Arab Emirates (UAE).
Contact Information (UAE)
SINDIBAD VISION TRAVEL AGENCY L.L.C
THE BINARY BY OMNIYAT, Office No 1912 01
Business Bay, Dubai, United Arab Emirates
Phone Number: +964535111915