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Amwaj Oyoun Resort & Casino

8.8/10
Very Good2939 Reviews

Description Amwaj Oyoun Resort & Casino

The hotel has direct access to the beach at Nabq Bay which is located roughly 50 m away. El Khan Market is around 100 m away and the town centre of Naama Bay can be reached in around 15 minutes by car.

Total Number Of Rooms 4
Total Number Of Rooms 4
Annexe (s)

Reviews

8.8

/10

Overall Score

Rated by 2939 guests

Location

8.9

Cleanliness

8.7

Value For Money

8.9

Staff

9.0

Facilities

8.6

Comfort

8.8

Wi-Fi

6.7

Latest Reviews

User avatarFatima
Poor 1

Bad

The food and activities provided at the hotel
Unfortunately, our experience with Amwaj Ayan Hotel in Sharm El Sheikh was very bad, and I will rate the stay based on the main problems we encountered.
First: Rooms and air conditioning
From the first day, the air conditioner in the room was hot, dim, and causing noticeable humidity inside the room.
We were transferred to a second room, but unfortunately faced the same problem, and the air conditioner in it also malfunctioned.
After that, we were offered two alternative rooms, but their condition was very old and worn out, and we did not find them suitable for the stay.
On the third day, we were moved to a third room.
In other words, the first 3 days of our vacation were wasted between air conditioning problems and moving from one room to another, which was very frustrating, especially when you are looking forward to enjoying your vacation and not spending your time dealing with room problems.
Each time we were moved from one room to another, no hotel staff came to help us carry the bags or move them, and we had to carry our luggage by ourselves, even though the transfer was not our choice but due to the existing problems in the rooms.
Second: Cleanliness and room cleaning
Unfortunately, the level of room cleanliness was one of the most annoying things during the stay.
The towels were sometimes wet and had a very bad smell, and the bed linens also had an unpleasant smell.
As for cleaning the room, the cleaning staff only came in some days and tidied up the bed only, then left.
The dirty cups and leftover items would be left in their place, and the existing dust on the tables was not cleaned as expected.
When I contacted reception to know who cleans the room and to raise complaints, the response I found very surprising:
"I do not know who cleans the room."
This response was unacceptable to me, especially since I was communicating with reception to address room and service issues inside the hotel.
Third: Reception and service staff
The service in general was very slow, and we did not find the expected cooperation.
Even simple requests like towels could take nearly two hours to reach the room.
One of the situations that also surprised us was the room key card. We were given only one card, and the same card was used for the electricity control panel inside the room.
This means that if someone needed to leave with the card, the electricity would be cut off for those in the room.
User avatarعبدالعزيز
Wonderful 9

Excellent

I liked the daily cleanliness of the rooms, especially the housekeeping manager Mohammed Ramadan, very polite, respectful, cooperative with everyone, and responds quickly to any request. I also liked the variety of daily activities, each day offers different activities than the previous one.
The electric doors and cards are locked each day and need to be charged from the reception when entering the resort, about ten minutes going and returning. Really tiring and until the bathroom doors are locked and can only be opened through maintenance, old and need renovation.
User avatarLisa
Very good 7

Gradevole

User avatarKebede
Wonderful 9

Excellent

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South Sinai Governorate
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