Se polý kaló simaío, me ypérchaa sokákia!!!!Arketá eurýchoro dómatio!!!
To psygeío ítan chalasméno ,o tíchos eíche mia terástia trýpa píso apó ton kanapé kai den ítan tóso katharó!!!
Rauf
Average 3
Disappointing stay – inspect your room before paying!
Having a kitchen in the room was a big plus for traveling with a family. Also, the bathroom had no issues at all (good water pressure and hot water), which was a great relief during the hot summer stay.
Advice for future guests: Before making any payment, ask to see the exact room and check its cleanliness. Do not hand over any money until you are completely satisfied with the room provided.
Originally booked this hotel in December 2025 after planning an 18-day vacation in Italy with my family, expecting a comfortable stay with my children. Unfortunately, checking in that evening was a huge disappointment.
Room & Amenities: The sofa was completely different from what was shown in the pictures. Although we booked for 4 people, towels were set for only 2. The kitchen was under-equipped with dishware barely enough for 2 people.
Hygiene Concerns: On subsequent days, I witnessed housekeepers leaving supposedly "clean" towels on the floor in the hallway and on the stairs.
Lack of Housekeeping & Service: The room was never cleaned unless I explicitly requested it. I had to contact them repeatedly just to get fresh towels and bed sheets.
Management & Staff: The agent initially asked if everything was fine on the first day, but completely ignored us after that. The hotel is run by two young guys who clearly lack proper management skills and customer service standards.
Location Issue: The street directly below is packed with fish restaurants. The smell was so overwhelming that it was impossible to open the windows for fresh air.
Conclusion: If you are traveling with family, I strongly advise against staying here.
Ahmed
Average 3
Very poor service quality, very limited facilities, zero customer service, lack of cleanliness, only positive aspect is the location
Excellent location
- Staff is unhelpful and unfriendly
- I was given a room without a kitchen despite my booking request and they refused to provide the room shown in the photos
- The TV and toilet water in the room were not functioning and it took 3 days to fix
- They declined to clean the room throughout my entire 10-day stay
Matilde
Good 5
Fair
The location
Lack of sheets, towels, no kitchen, no cleaning, we had to buy toilet paper ourselves and there was no hot water
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Necatibey Cd No 81, no 81, 34421, Istanbul, beyoğlu