Ajia Hotel
Ajia Hotel

Ajia Hotel

7.9/10
Good48 Reviews

Description Ajia Hotel

- No pets and no service animals are allowed at this property.. Check-in hours: 2:00 PM ~ midnight.

Games room
Down Comforter
Restaurant

Reviews

7.9

/10

Overall Score

Rated by 48 guests

Location

9.1

Cleanliness

8.4

Value For Money

7.4

Staff

8.3

Facilities

7.5

Comfort

8.6

Latest Reviews

User avatarWesley
Exceptional 10

Exceptional

The staff was friendly and well-informed. The breakfast was delicious with a wide variety each morning. The room had individual temperature control, which was wonderful! The in-room amenities like robes, slippers, and snacks/fruit were excellent.
Breakfast took 50 minutes to be delivered after ordering.
July 2026
User avatarYaser
Very good 7

Pleasant

The location is perfect
Furniture is not in good condition and needs to be renewed.
July 2026
User avatarParviz
Good 6

Pleasant

May 2026
User avatarS
Poor 1

Bad

Regarding our stay at your hotel where we spent only one night in the Presidential Suite, the experience was unfortunately below the expected level and not befitting a five-star hotel.
Firstly: Temperature and Air Conditioning
The room was very hot, despite our stay being in the winter season. When we contacted you, the staff informed us that the cooling system could not be turned on because the hotel was in winter mode, which was unacceptable until the windows were opened, which was not mentioned at all.
Secondly: Room Condition and Furnishings
The room floor was visibly scratched, the furnishings were worn out and old, not reflecting the level of a presidential suite or a five-star hotel?
Thirdly: Photography Inside the Hotel and Poor Organization
There was ongoing photography inside the hotel during guest check-in, causing clear chaos. There were a large number of photography crew and equipment everywhere. We were prevented from using all hotel facilities, feeling confined within the room. Each time we spoke, we had to whisper inside a supposedly comfortable hotel.
Even when sitting in the lobby, we were requested to leave abruptly, as if we were unwelcome guests, and were actually escorted out.
Fourthly: Reception and Service Upon Arrival
Upon our arrival at the hotel:
- No one assisted us
- Luggage was not brought down
- Our bags remained outside the hotel for around 20 minutes without any assistance or supervision
- There was no proper reception, making us feel unwelcome like intruders
Fifthly: Cleanliness and Amenities
Upon entering the room, we found water in the mini-bar that had been consumed, which was entirely unexpected.
Sixthly: Breakfast
The breakfast was a set menu, the food was delicious, which was the only positive point, but it did not compensate for the overall negative experience. The staff tried to assist in providing service but the situation did not allow entirely.
Conclusion:
Our experience at AIGJA hotel does not align with a 5-star rating, honestly reflecting a 3-star level at best, especially in terms of organization, privacy, room condition, and guest respect.
We hope for a review of the situation, appropriate action to be taken, and look forward to an official response clarifying your position
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January 2026

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Ahmet Rasim Pasa Yalisi Halide Edip Adıvar Caddesi No:27, Kanlica, Beykoz, Istanbul
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