Very kind and helpful staff, always smiling. Special thanks to the Egyptian gentleman who was extremely helpful and attentive. Our 25 m² room was clean, comfortable, and had a nice view. Breakfast was simple but good.
We really enjoyed our stay and would definitely come back!
Abdulaziz
Exceptional 10
Exceptional
The place is excellent, the price is excellent, but you see it as just an average hotel like apartment hotels without any luxury at all
Breakfast is advertised as free but when we came to check out they told us to pay for the eggs every day. We told them it is included in the breakfast, they said no, there are items not complimentary. We told them it is written complimentary, it is not clear that there are categories with an additional charge. They said we will talk to booking about it, this frankly is very very negative.
The second thing, the room I took the AC made a disturbing noise and the bathroom was damaged. I asked to change the room and they refused. Lastly, the bathroom was ok but poorly maintained.
In general, honestly my experience was bad due to the lack of professionalism, the bathroom was damaged, AC was damaged, and the clarification that breakfast has categories you have to pay extra for.