Ottoman Suites By Sera House(Formerly Ottoman Suites By Seratonin)(Limited Hour Front Desk)

Name: Ottoman Suites By Sera House(Formerly Ottoman Suites By Seratonin)(Limited Hour Front Desk)
Address: Icadiye Mah.Cemil Meric Sok. No:31 Baglarbasi, Uskudar, Uskudar, 34674 Istanbul, Turkey, istanbul, turkey
Rating: 9.2

9.2/10

Wonderful193 Reviews

Description Ottoman Suites By Sera House(Formerly Ottoman Suites By Seratonin)(Limited Hour Front Desk)

Set in a 120-year-old historical building, which features a traditional Ottoman architecture, Ottoman Suites by Seratonin is located within a walking distance from Uskudar Ferry Port. There is Seratonin Café in the property's garden.

Toiletries

Ironing service

Airport Transfer

Reviews

9.2

/10

Overall Score

Rated by 193 guests

Location

8.7

Cleanliness

9.3

Value For Money

9.2

Staff

9.4

Facilities

8.9

Comfort

9.2

Wi-Fi

8.9

Latest Reviews

Wonderful.

Extremely helpful and extremely hospitable individuals.

Exceptional

Very authentic estate, belonging to one family for decades with a unique design. The Turkish breakfasts served at the hotel cafe are very delicious, excellent staff.

I wish it were closer to the waterfront and Kuzguncuk, but the metro station is close by.

Never again. That was a complete disaster.

This was the worst hotel I have ever been to. I only went because of the rating, but I learned that you should not rely on reviews. I will never go back there. I also do not recommend it to anyone. If you want your vacation to be ruined, then go there.

You go to a hotel, use the toilet, and no water comes out of the flush. Because the flushing system is broken. In a hotel that I paid 85 € for one night, it just shows how incompetent the operators are if they can't fix something that costs 1.20 €.

Even at 11 PM, you can hear loud laughter from the cafe, and at 4:30 AM you feel the extremely loud garbage truck in bed. All of this shows what a terrible hotel it is. If you don't want to sleep, then go there.

I don't know how to describe the badness of this old wooden house calling itself a hotel any worse. With the three keys they give you, you enter this ancient building. There is no card system or anything similar. The inside of your bathroom is visible from the building. Don't forget that. You are definitely not safe. Also, due to the thin curtains used, your room will never be properly dark. They didn't even think to put up dark curtains for 1 or 2 euros.

In short: If you want to have a catastrophic experience, then go there.

The self-absorbed hotel owners can be seen in every single detail of this house. That is called being made ridiculous with your own money.

I paid for breakfast included. In my life, I have never seen a breakfast that starts at 9 AM. Apparently, guests have to wait for the operators to wake up at their leisure and prepare breakfast. In other hotels, breakfast starts at 6 AM, here it starts at 9 AM.

Beautiful, quiet and elegant historical building with very convenient links to the Bosphorus!

Ottoman Suites is set in a beautiful Ottoman-period building. My wife and I absolutely loved the decor and our room. We truly felt like we were transported back to the Ottoman times. The bed was unbelievably comfy and it was very quiet at night. This is the benefit of staying on the Asian side of Istanbul, as it is quieter than the hectic European side but we were easily able to reach the Uskudar pier on the Bosphorus with a 3-minute taxi drive each day. We had a friend visit us several times at the hotel and the garden courtyard was a particularly elegant and chilled place to hang out in the evenings.

The Turkish Breakfast was unbelievably good and well prepared, our waiter Arsoy was always smiling and hospitable. I would highly recommend Ottoman Suites to anyone who wants somewhere chilled and relaxed to stay on their Istanbul trip, but conveniently distanced from the madness of the European side.

I requested an extra duvet from the staff on one of the nights, simply because as a tall man, one duvet is not enough for me and my wife. I saw that on the hotel room contact card there was a laminated paper with the words 'Herhangi bir şeye ihtiyacınız olursa lütfen bize mesaj gönderin' and a list of contacts.

When I asked in Turkish on WhatsApp to one of the owners for an extra duvet, I was met with a '?'. After several hours a staff member brought up the duvet, which I appreciated. The next morning at breakfast, the owner's wife asked me why I needed an extra blanket and seemed absolutely puzzled at this request and kept asking why I didn't use the small wool blankets in the cupboard. I think it was a little over the top. Generally, in hotels, guests usually ask for extra pillows or extra duvets, I felt like it was a little bit of an interrogation for something quite benign. Please in the future if a guest asks for any extra bedding and reaches you using the card that says 'Herhangi bir şeye ihtiyacınız olursa lütfen bize mesaj gönderin', don't make them feel like they've caused trouble for this simple ask.

Apart from this, my stay was great at Ottoman Suites. Many thanks to the staff.

Icadiye Mah.Cemil Meric Sok. No:31 Baglarbasi, Uskudar, Uskudar, 34674 Istanbul, Turkey

Show on Map