Beyzas Hotel And Suites
Beyzas Hotel And Suites

Beyzas Hotel And Suites

8.1/10
Very Good1040 Reviews

Description Beyzas Hotel And Suites

- Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation..

Laundry
Free Wifi
Sauna

Reviews

8.1

/10

Overall Score

Rated by 1040 guests

Location

8.8

Cleanliness

8.3

Value For Money

8.4

Staff

8.8

Facilities

8.1

Comfort

8.2

Wi-Fi

8.0

Latest Reviews

User avatarMustapha
Poor 1

Catastrophic

Three-night stay unfortunately very disappointing upon our arrival.
We had a confirmed reservation for two rooms, but upon arrival, the hotel informed us that only one room was available. Furthermore, the room offered did not match the one indicated in our reservation.
After a journey, finding oneself in such a situation despite a confirmed reservation is particularly unpleasant, especially when it's a family stay.
We eventually spent the three nights at the hotel, but this mishandling of our reservation greatly affected our experience and our trust in this hotel.
A confirmed reservation should be respected, both in terms of the number of rooms and the type of room reserved.
Unfortunately, based on our experience, we cannot recommend this establishment.
August 2026
User avatarSahin
Very good 7

Agréable

August 2026
User avatarMarian
Very good 7

Pleasant

August 2026
User avatarRafal
Good 6

Pleasant

I booked a one-week stay at Beyzas Hotels & Suites for four adults and one 10-year-old child. We chose this hotel expecting a pleasant and relaxing vacation where guests would be treated with respect and professionalism.
First of all, I would like to sincerely thank Mehmet. He was the only staff member who made us feel welcome. He was always kind, respectful, helpful, and professional. Whenever we needed assistance, he was there to help with a smile. His excellent customer service deserves recognition, and he was the only reason we had any positive experience during our stay.
Unfortunately, our experience with Hakan was completely different. From the beginning, he shouted at us, spoke to us in a very disrespectful manner, and behaved in a way that was completely unprofessional. Instead of helping guests, he made us feel uncomfortable and unwelcome.
The most shocking incident was when he pushed a child. In my opinion, this is completely unacceptable, especially in a hotel where families with children are staying. Every guest deserves to be treated with respect, and every child should feel safe. No member of hotel staff should ever behave this way.
Because of Hakan's behavior, I deeply regret booking a full week at this hotel. What was supposed to be a relaxing vacation became a stressful and disappointing experience. No guest should have to feel intimidated or disrespected during their stay.
I want to make it clear that this review is not about the entire hotel or all of its staff. Mehmet showed us what true hospitality and excellent customer service look like. Unfortunately, one employee's behavior was enough to ruin our overall experience.
I sincerely hope the hotel management takes this matter seriously, investigates what happened, and ensures that no other guests have to go through the same experience. I am sharing this review simply to describe my personal experience and to help future guests make an informed decision before booking.
August 2026

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Babil Sokak no : 8, Sisli, Istanbul
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