Location
8.8
Justiniano Deluxe Resort Hotel
Description Justiniano Deluxe Resort Hotel
Justiniano Deluxe Resort is an elegant beachfront property in the Alanya region, featuring a main building and the Theodora annex (Theodora Rooms), located 150 meters behind it. Together they offer 215 rooms with balconies, private bathrooms, and AC.
Total Number Of Rooms 4
Total Number Of Rooms 4
This Hotel Has 5 Floors In 1 Building And Offers Designated Smok
Reviews
7.8
/10
Overall Score
Rated by 148 guests
Cleanliness
8.2
Value For Money
7.9
Staff
8.2
Facilities
8.0
Comfort
8.1
Wi-Fi
9.0
Latest Reviews
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JuanExcellent
Comfort
Food could be improved
JuanExcelente
ZiyababazadePleasant
Clean
No Turkish channels
AntonFair
The lunches were surprisingly good and provided a much better experience than breakfast and even dinners. The hotel boasts several swimming pools, excellent facilities for children, and various entertainment options throughout the property. Direct beach access with complimentary sunbeds was very convenient. The sauna was also pleasant and well-maintained.
The staff appeared indifferent when issues were raised, giving the impression that guest concerns were not a priority. Despite the hotel being marketed as family-friendly and many guests travelling with children, there were only two high baby chairs available for the entire hotel, making it extremely difficult to secure one at dinner.
We had requested a baby cot before arrival and had received confirmation, but it was not available at check-in. Despite visiting reception six times and receiving repeated promises that it would arrive within 15 minutes, it was only delivered six hours later, causing us to stay in the room waiting. Housekeeping fell short of expectations: towels were not consistently replaced, beds were poorly made, and the balcony was never cleaned. The duvet was provided without a proper cover.
There is no complimentary Wi-Fi in the rooms; internet access is only accessible in the reception area.
The quality of breakfast was disappointing. Omelettes were cooked with excessive oil, toppings were frequently missing, and the chef struggled to identify some ingredients in English. Furthermore, restaurant staff would at times clear dirty dishes and wipe tables, then immediately touch our infant's face, which we considered inappropriate.
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Alara Turizm Merkezi, Okurcalar Kasabisi
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