Location
9.2
Royal Taj Mahal All Inclusive (66Km Away From Antalya)
Description Royal Taj Mahal All Inclusive (66Km Away From Antalya)
- Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation..
Games room
Czeck Republic Stay Safe
Conference hall
Reviews
8.8
/10
Overall Score
Rated by 46 guests
Cleanliness
9.3
Value For Money
8.8
Staff
9.0
Facilities
8.8
Comfort
8.9
Wi-Fi
8.8
Latest Reviews
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IldikóExcellent
Kedves kiszolgálás, bőséges étel-ital választék. Közel van a tenger. Szép tiszta medencék.
Az animáció elég gyenge. Hiányzik a vendégek esetleges esti programba való bevonása. Zene, tanc.
AnitaExcellent
Jó lenne, ha lenne egy külön pult az étteremben azoknak a vendégeknek, akik glutén, tej vagy egyéb érzékenységgel rendelkeznek.
WahibVery Good
ElPleasant
We enjoyed the view from our room, a direct sea view room, even though from our balcony it was a wall in front of us, so we had to stand up to actually see the sea 😄. (3rd floor)
The food was very tasty, and even the fried chicken from the pool restaurant was very good.
Every day at the pool restaurant we could find amazing pastries.
There is a pool on the roof of the pool bar, which looks very nice.
We met a very nice lady at the kids club, who was very friendly and made my youngest daughter enjoy her time spent at the kids club.
Cleaning of the room was good, there are very nice and polite employees for cleaning.
I was so amazed by the friendliness of an employee who noticed that we love an apple tea made by Dogus, and every day he/she was proving us that specific tea into the room. It really changed our energy in good. Thank you so much 👏👏👏
Since we arrived at the hotel, one of the luggage employees took us to the waiting hall of the reception, not even allowing us to approach the reception desk. We didn't knew how things work in this hotel, so we patiently waited there. He came to ask for our passports(first time a luggage employee handled my passports to the reception), and made us fill a document for checking in.
We waited 2 hours and nothing happened. Meanwhile I could see new coming tourists coming in the hotel, going to reception and receiving their room keys.
It is April, there were very few tourists in the hotel, and I am sure they had enough available rooms for everyone.
After two hours, I go to reception, and very unpolitely, the employee there tells me "I saw you, you are waiting there with your family, go there because now I have to give two rooms to other tourist, and then I will give you your's "
I told him I am already waiting for two hours, and no one even told us that we could at least enter the resort, enjoy our vacation and return later for the room keys. Very unpolite employees at the reception with very few exceptions(only one young guy who was nice to help us connect to wifi with one of our devices).
Guest relationship is a complete disaster. They do not speak English and when one of them tried to translate what I was asking with AI help, she started making some weird grimace like I was asking something so weird... my question was if there is any heated pool outside.
Same day, also at guest relationship, we asked for a baby stroller for my daughter. After 5 minutes of explaining what that is, because of lack of English knowledge, again a rude and unpolite reaction :" our tourists bring their own baby strollers, they do not ask us for it". I want to mention that it is the first hotel in Turkiye where we couldn't have a baby stroller from the hotel. Then I understood that it is not necessary in this hotel, because it is quite small.
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Evrenseki Mevkii, 7620, Manavgat, Antalya
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