The worst hotel I have ever stayed in my life. The place was very bad and the experience was extremely disappointing.
The only thing I liked was the food; it was quite good.
I did not like the way the staff treated us. The rooms and bathroom were extremely unclean. The bathroom was dirty, the shower was broken, and the room was very hot. This was the second time we requested to change the room, but unfortunately, the same problems were present in the second room as well. The place was generally not clean, the staff were unhelpful and there was very little cooperation. The dining period also ended very quickly, with no flexibility or cooperation from the staff. There was also an unpleasant smell in the property, the bed sheets were not changed, and there were not enough bathroom amenities provided. Overall, the place was extremely disappointing. We paid a large amount for our stay, but unfortunately, the experience was not satisfactory and I did not like the hotel.
The only thing I liked was the food; it was quite good
لم يعجبني تعامل الموظفين، وكانت الغرف والحمام غير نظيفة إطلاقًا. الحمام كان متسخًا، والدش مكسورًا، والغرفة كانت حارة جدًا. وهذه كانت المرة الثانية التي نطلب فيها تغيير الغرفة، ولكن للأسف كانت نفس المشكلة موجودة في الغرفة الثانية أيضًا. المكان بشكل عام غير نظيف، وتعامل الموظفين سيئ ولا يوجد تعاون. كما أن فترة تقديم الطعام تُغلق بسرعة ولا يوجد مرونة أو تعاون من الموظفين. توجد أيضًا رائحة غير جيدة في المكان، وشراشف السرير لم يتم تغييرها، ولم تكن هناك أدوات أو مستلزمات كافية داخل الحمام. بشكل عام، المكان كان سيئًا جدًا، ودفعنا مبلغًا كبيرًا مقابل الإقامة، ولكن للأسف لم تكن التجربة مرضية ولم يعجبني الفندق.
English:
I did not like the way the staff treated us. The rooms and bathroom were extremely unclean. The bathroom was dirty, the shower was broken, and the room was very hot. This was the second time we requested to change the room, but unfortunately, the same problems were present in the second room as well. The place was generally not clean, the staff were unhelpful and there was very little cooperation. The dining period also ended very quickly, with no flexibility or cooperation from the staff. There was also an unpleasant smell in the property, the bed sheets were not changed, and there were not enough bathroom amenities provided. Overall, the place was extremely disappointing. We paid a large amount for our stay, but unfortunately, the experience was not satisfactory and I did not like the hotel.
Patricia
Very good 8
Very Good
I really enjoyed the amenities, the cleanliness, and the pool. Everything was excellent, and the staff were incredibly kind, friendly, and welcoming.
Just one small piece of constructive criticism: I think it would be better to focus less on the appearance and variety of the pastries and more on their quality and taste — even if that meant offering just one type of pastry, but making it truly delicious.